There have been a lot of great inventions that I have tried to take advantage over time. A great example of invention progression is the evolution from cassette tapes to audio CDs to MP3 players. It used to be an effort to take your music with you on a trip. Now without a second thought I can bring it along in my smart phone, stick in my ear buds and try to ignore the large guy next to me who is staking claim to take half of my seat in addition to his on the plane while he snores and drools on my shoulder. In business the advent of voicemail, email and PCs has had the beneficial effect of removing both time and distance from the business environment. While I have had cause in the past to point out how these advancements may have been abused or used in ways that they were not intended, they have by and large been beneficial to business. What I want to discuss now is an invention that in my opinion has far outstripped any of them in its importance to business, at least for me – the whiteboard.

The whiteboard is the product of its own technological evolution. It appears to have started out in the open air conference areas of Egypt a few thousand years ago as a granite slab, a hammer and a chisel. During the meeting when you wanted to write something down you chiseled it into the granite. This worked great until you filled up the slab. Erasing was problematic, so you just went and got another slab. This had a tendency to slow ancient Egyptian business meetings down.

Millennia passed and the granite slab was eventually replaced by a sheet of black slate. The writing substrate was still rock based; but it was much more easily erasable and you were much more efficient in that you didn’t need as much of it. The hammer and chisel were likewise replaced by white chalk. This new technology worked so well that blackboards and chalk were placed in almost every school room in the world. These blackboards were heavy, expensive and caused students to try and suck up to teachers by offering to rid the erasers of excess chalk dust outside during recess. Then came colored chalk. While this improved artistic license it did not improve the bottom line.

Black slate boards then gave way to pressed particle boards and chipboards with some sort of sprayed on green, semi-erasable covering. The green boards did not seem to erase quite as cleanly as slate boards, and they still used chalk but the boards were not nearly as heavy and expensive. The expensive, heavy slate chalkboards were then recycled into heavy expensive slate roof shingles which were then used for the roofs of expensive houses. There may be some moral to that story but I can’t quite figure it out. Green boards not only appeared in schools they also started appearing in conference rooms.

Business executives were still not happy in that most of them had a difficult time translating the ideas and information that were expressed with light colored chalk on a dark colored board into ideas and information that they would write as dark colored ink on a white sheet of paper. This light to dark thing seemed to cause a great deal of consternation in the management ranks. The solution to this problem was either to change all business over to using dark paper and pens that wrote in white ink so that the ideas and information would not have to suffer through this color inversion conversion, or create a white surface board for people to write on in the first place. I still believe that we would all be writing on black or green paper with white ink if they had been able to figure out how to mimeograph and photocopy on to dark paper.

The first whiteboards were actually sheets of steel with a white porcelain coating. It was found that the porcelain was so non-porous that it would not absorb any of the ink used to write on it. This allowed it to be erased perfectly clean. Because steel and porcelain were again found to be too heavy and too expensive and probably too efficient, new old substrates such as particleboard and chip board were quickly substituted for the steel sheet and other white, more porous coatings were substituted for porcelain. The fact that these new coatings would partially absorb permanent ink which in time would eventually render them useless seems to have been lost on everyone. These are the ubiquitous whiteboards that we have today.

I am a huge fan of the whiteboard. I have not one, but two of them in my office. I would have more if I could but the corporate facilities drones have told me that would be showy, presumptuous and far above what they consider my current station in the organization. I have thought about scavenging another white board from some other empty office or conference room but my “To Do” list has not yet exceeded its current two whiteboard limit, and I am not that desperate.

I keep an ongoing list and record of the issues, topics, ideas, customers, etc. that I must address on my white boards. This way whenever I have the opportunity to look up I can reassure myself that I have prioritized what needs to get done, and which topic is next to be addressed. As issues are solved they are erased, sort of, since today’s whiteboard coating are now semi-absorbent, and as new items come up I can add them in.

To the casual observer coming into my office, my white boards are impressive. They are covered with cryptic topics and diagrams, all of which are color coded in association with whichever of my multitude of dry erase pens was functional enough to leave a legible image on the whiteboard at the last eureka moment in time where I identified a topic or requirement that I would need to note in order for it to be prioritized and addressed. Some of the topics have been there for a while, meaning they are either immutable / unsolvable issues, or are of such a low priority that I never seem to be able to get around to fixing them. Some are as recent as my last ad-hoc discussion on issues facing the business this week.

I have commented in the past that it is well documented that work expands to fill available time (Parkinson’s Law, C. Northcote Parkinson). Likewise I have had people comment that it appears the number of issues and the size of the writing on my whiteboard seems to increase in proportion to the available room for topics on the whiteboard. The more I think about this the more I am inclined to review it. If this is indeed an accurate white board corollary to Parkinson’s Law, I have an empirical test that I think I will try.

Instead of adding another white board to the brace of them that I currently have, I may actually remove one of them. If the whiteboard corollary to Parkinson’s Law is correct and issues expand to fill available space on a white board, then by removing a whiteboard I should reduce the number of issues I have to deal with. If I take this to the logical extreme and remove both white boards, I should hit the point of optimal performance. Since I will have no white board space where I can write down and capture the issues that I need to deal with, I should therefore have no issues deal with.

Maybe I won’t try that one after all.

What I have found is that I do some of my best work when I am animated. I think many others do too. It is difficult to be animated and to continuously produce quality work when you are sedentarily sitting at a desk and staring at a screen. When I work and even as I write this article, I periodically feel the urge to get up and move around if for no other reason than to become active. Having a whiteboard around allows me to capture topics and ideas during these active times.

Several millennia from now when the future equivalent of today’s Egyptologists are excavating the ruins of my office they too will be trying to decipher the hieroglyphic remnants of the messages that remain on the whiteboards. The difference will be that where we had only one layer of carvings on granite to try and understand the topics and priorities of the ancient Egypt
ians, they will have innumerable partially erased layers of permanent ink on semi-porous whiteboards to try and piece through with us. These future archeologists may also wonder why we created these multistory mausoleums that we inhabit today, where the crypts on each floor were so densely packed. They may also wonder why the walls in each crypt didn’t extend all the way up to the ceiling and we put the whiteboards on the inside of each crypt; when the ancient Egyptians only created the pyramids with walls of stone for their hieroglyphics.

Some might say that we have come a long way.